Terms and Conditions tealive88 – Complete Platform Usage Guide

1 Introduction

Welcome to tealive88, an online entertainment platform offering a wide range of gaming services including Live Casino, Slot Games, Sports Betting, poker, and more to users in Malaysia. These Terms and Conditions ("Terms") govern your use of the tealive88.win website and all related services.

These Terms are to be read together with the tealive88 Privacy Policy and any game-specific guidelines or rules available on our platform. In the event of any conflict between these Terms and specific game rules, these Terms shall prevail unless expressly stated otherwise.

Tealive88 operates as an online entertainment platform and is committed to providing a safe, fair, and enjoyable gaming environment. We respect the rights of every member and appreciate their cooperation in adhering to the established rules for the benefit of all.

2 Eligibility & Registration

To register and use tealive88 services, you must meet all of the following requirements:

• At least 18 years old at the time of registration.
• Having full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any region or country that restricts or prohibits participation in online gambling activities.
• Never been banned from tealive88 or any related gaming platform.
• Registering only one (1) account – multiple accounts are strictly prohibited.

Upon registration, you are required to provide accurate, current, and complete information including your full name as per your identity document, a valid email address, and a valid mobile number. tealive88 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process.

Registrations using false information, another person's identity, or misleading details will result in immediate account termination and all funds in the account may be forfeited.

3 Account Usage

Each tealive88 account is for the personal use of the registered member only. You are fully responsible for all activity that occurs under your account. This responsibility includes:

• Keeping your username and password confidential at all times.
• Not sharing your login credentials with any other party, including family members.
• Report to the tealive88 support team immediately if you suspect that your account has been accessed without authorisation.
• Ensuring your account information is always up to date and accurate.
• Not transferring or selling your account to any third party.

Tealive88 will never ask for your password via email, phone, or any other communication channel. If you receive such a request claiming to be from tealive88, do not provide the information and report it to our support team immediately.

All official tealive88 communications to members will be sent exclusively to the email address or phone number registered on your account. Keep your contact details up to date to receive all important notifications in a timely manner.

4 Deposits & Withdrawals

Tealive88 supports a wide range of payment methods popular among Malaysian users, including online bank transfers (Maybank2u, CIMB Clicks, Public Bank), e-wallets (Touch 'n Go eWallet, GrabPay), DuitNow, and other methods listed on the platform. All deposits and withdrawals are subject to the following terms:

• The minimum deposit amount is RM10, or the amount specified for a particular payment method.
• Deposits are typically credited to your account within minutes after payment confirmation.
• Withdrawal requests are processed within 1 to 3 hours, depending on the withdrawal method and account verification status.
• Withdrawals can only be made to a bank account or e-wallet registered under the same member's name.
• Tealive88 reserves the right to request additional documents before processing a withdrawal as a fraud prevention measure.
• Any taxes or fees charged by payment providers are the member's sole responsibility.

Tealive88 reserves the right to suspend or reject a withdrawal request if there are signs of fraudulent activity, money laundering, or a breach of these Terms. In such cases, we will notify the member via their registered email within a reasonable timeframe.

5 Bonuses & Promotions

Tealive88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, VIP programs, and special seasonal promotions. All bonus offers are subject to the specific terms and conditions stated alongside each promotion. The general terms for all bonuses are as follows:

• All bonuses are subject to wagering requirements before winnings can be withdrawn.
• Bonuses may only be claimed once per member unless otherwise stated.
• Tealive88 reserves the right to reject or cancel any bonus claim if misuse is detected.
• Bonuses cannot be transferred or directly converted to cash until wagering requirements are met.
• The expiry period for each bonus is as stated in the respective promotion's terms.
• Tealive88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6 Game Rules

All games available at tealive88 are operated in accordance with the specific rules set by their respective game providers. The general rules applicable to all games are as follows:

• All games use a Random Number Generator (RNG) system independently verified to ensure the fairness of every game outcome.
• Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, tealive88 will endeavour to resolve the issue fairly based on system records.
• Members are not permitted to use any software or methods that provide an unfair advantage in gameplay.
• The return-to-player (RTP) rate for each slot game can be found in the respective game information.

For Live Casino games, interactions with dealers must be courteous and respectful. Any rude behaviour, threats, or harassment directed at dealers or other players may result in a ban from the Live Casino section.

7 Prohibited Activities

The following activities are strictly prohibited on the tealive88 platform and may result in immediate account termination, forfeiture of all funds, and legal action where applicable:

• The use of bots, automated scripts, hacking software, or any technological tool to exploit the system.
• Opening or using more than one (1) account.
• Bonus abuse including hedging techniques designed to guarantee profit without genuine risk.
• Money laundering or using the tealive88 platform for any illegal financial activity.
• Sharing your login credentials or allowing others to access your account.
• Any form of cheating, manipulation, or unauthorized collusion between players to gain an advantage.
• The use of false identities or forged documents during the KYC process.
• Distributing unlawful, inflammatory, or disruptive content to other users through the tealive88 platform.

8 Privacy & Data

Tealive88 is committed to protecting the personal data of all members. The collection, use, and storage of your personal data are governed by our Privacy Policy, which can be found at Privacy Policy page.

In brief, your personal data is collected for the following purposes:

• Identity verification and KYC compliance.
• Secure processing of financial transactions.
• Enhancing user experience and personalising the platform.
• Account-related communications, promotions, and service updates.
• Fraud prevention and security monitoring.

Tealive88 will not sell or disclose your personal data to third parties without your consent, except where required by law or a competent authority.

9 Account Termination

Tealive88 reserves the right to suspend or terminate any account without prior notice in the event of a breach of these Terms. Circumstances that may lead to termination include:

• Violation of any part of these Terms & Conditions.
• Detection or confirmation of fraudulent activity.
• Failure to submit KYC documents within the stipulated timeframe.
• Discretionary decisions made by tealive88 for operational or business reasons.

Members may also request to close their own account at any time by contacting the tealive88 support team. Any valid balance in the account will be processed for withdrawal once all relevant checks are completed, provided no Terms violations are found.

10 Limitation of Liability

To the extent permitted by applicable law, tealive88 shall not be liable for any indirect, incidental, or consequential losses arising from the use of our platform. This includes but is not limited to:

• Financial losses resulting from game outcomes.
• Service disruptions due to maintenance, technical failures, or circumstances beyond our control.
• Losses arising from unauthorised access to your account due to your own negligence.
• Delays in transaction processing due to third-party policies such as banks or e-wallet providers.

Tealive88 makes no guarantee that the platform will operate without interruption or errors at all times. We are, however, committed to minimizing downtime and resolving any technical issues promptly.

11 Responsible Gaming

Tealive88 genuinely cares about the wellbeing of our members. We believe gaming should remain a fun form of entertainment and should never become a source of financial or emotional stress. To that end, we provide a range of tools to help members stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly in your account settings.
• Self-Exclusion: Option to temporarily pause your account if you need a break.
• Self-Exclusion: Option to close your account for an extended period.
• Activity Monitoring: View your wagering history and transactions at any time.

If you or someone around you shows signs of a gambling problem, please contact the tealive88 support team or visit the Responsible Gaming us for more information and support resources.

12 Changes to Terms

Tealive88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to members via their registered email or an in-platform notification at least 7 days before taking effect, except in cases of emergency or legal requirements necessitating immediate action.

Continued use of the tealive88 platform after any Terms changes take effect constitutes full acceptance of the updated terms. It is each member's responsibility to review this Terms & Conditions page periodically to stay informed of the current applicable terms.

If you disagree with any changes to the Terms, you have the right to close your account by contacting our support team before the changes take effect.